SEND local offer - information, advice and support
We are always here to provide further advice and guidance on our Local Offer. We can also signpost you to other organisations that can offer support.
If you would like further advice or support on our Local Offer, complete our contact us form and a member of our team will get back to you.
Contact us about the Local Offer
You said, we did
We appreciate your feedback and are always working on our Local Offer to ensure your feedback is acted upon quickly and correctly.
View our latest You Said, We Did for a summary of the feedback we received and the updates we made.
SEND Information Advice Support Service (IASS)
Stockton Special Educational Needs and Disability Information, Advice and Support Service (SEND IASS) is a free, impartial and confidential service.
Parents, children and young people can contact the SEND IASS directly to request support and advice by phoning 01642 527158 or emailing SENDIASS@stockton.gov.uk
Stockton Parent Carer Forum
Stockton Parent Carer Forum (SPCF) is made up of parents and carers of children and young people with SEND aged 0-25 years living in Stockton on Tees. They volunteer their time to work alongside strategic bodies, service providers and commissioners to ensure that the needs of children, young people with SEND and their families are being met.
Visit the SPCF website for more information.
Jargon busters
We try and avoid jargon where we can or explain terms where they appear.
If we have used jargon or phrases and words that you don't understand or are not plain english, you can email sensection@stockton.gov.uk for further support.
There are also many handy jargon busters that explain terms you may come across.
Think Local Act Personal
Think Local Act Personal is a national partnership of more than 50 organisations committed to transforming health and care through personalisation and community-based support.
Visit the Think Local Act Personal website to view their Care and Support jargon buster .
Council for Disabled Children (CDC)
CDC jargon busters explain policy and health jargon in clear and simple terms.
Visit the Council for Disabled Children's website to view their jargon busters.
Stockton-on-Tees Borough Council complaints, compliments or comments
Stockton-on-Tees Borough Council are committed to listening to our customers and ensuring that their comments and feedback help to drive our service improvements. If you've received a good service from a member of staff or if you think we could have done things better, we want to hear from you.
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