SEND local offer - you said, we did 2023
Our latest you said, we did gives a summary of feedback we have received and how we have used your feedback to improve.
Feedback on information included in the local offer
You said:
The local offer should include information on social care, transport, sport clubs and social activities.
- We have refreshed the content to make sure it includes these areas.
Feedback on the previous local offer website design
You said:
The previous local offer website was overwhelming to look at.
- The layout of the new local offer website is simple and easier to read. We also follow web content accessibility guidelines to make sure our website is suitable for everyone.
You said:
The previous local offer website had too much text on the homepage.
- We have changed the layout of the homepage and cut down on the amount of text on one page to make it easier to find the information you want to see.
Feedback on finding information on the previous local offer website
You said:
When using the previous local offer website it was difficult to find information or find it again.
- Our new local offer website has a more powerful search that ensures our users find what they are looking for quickly. We have reduced the number of clicks needed to find information, and have made it clear when you are leaving the local offer website.
You said:
On the previous local offer website it was difficult to find information on a page as there was too much.
- We have reviewed and condensed the information on each page to make them easier to read. We have also used plain English to ensure our information is accessible to all.
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