Support for people with mental health needs

We work with a number of groups and organisations to make sure that you get the services you need. We provide social care services in partnership with Tees, Esk and Wear Valley NHS Foundation Trust (TEWV) and also work with local service user and carers groups, voluntary groups and private sector providers.

We are committed to putting every person who needs support at the heart of all that we do. This means being flexible and offering everyone who is eligible for social care services the opportunity to direct their own support. 

Local support

Teesside Mind

Teesside Mind is a registered local charity offering confidential support to people with mental health needs and their families. As part of the Mind network, Teesside Mind provides services like advocacy to help individuals voice their rights and share their views with the Council. The charity also provides services for children, young people, and families experiencing stress, anxiety, and depression. For more information on all available services, visit the Teesside Mind website.

Impact on Teesside 

Impact on Teesside is a free and confidential service, commissioned by the NHS and is available to anyone aged 16 and over living in Stockton-on-Tees. They provide support to individuals who are experiencing depression, stress, anxiety, and a wide range of other common psychological and emotional issues. This includes recovery support for people who have experienced mental ill-health in the past and talking therapies over the telephone on a self-referral basis.

Cruse Bereavement Care 

Cruse Bereavement Care offers a free national helpline, staffed by trained bereavement volunteers, who offer emotional support to anyone affected by bereavement.

The Helpline number is 0808 808 1677 and is open Monday to Friday 9:30 to 5pm (excluding bank holidays), with extended hours on Tuesday, Wednesday and Thursday evenings, when it is open until 8pm. They can also be contacted by emailing: helpline@cruse.org.uk.

Mental health emergency

Get advice from 111 or ask for an urgent GP appointment if you need urgent help for your mental health. Get help from 111 online or call 111 and select the mental health option.

The Durham Tees Valley listening service provides 24/7 emotional support for adults aged 18 and over living in Teesside, Durham and Darlington. Call the listening service on 0800 046 1313.

Other support

• NHS - Every Mind Matters - for expert advice and practical tips to help you look after your mental health and wellbeing
• Samaritans - can be contacted for free to talk about anything that is troubling you on their 24 hour helpline: 116123
• Kooth - get free, safe and anonymous support
• WeHeartCBT - a collection of resources aimed at helping children and young people who are struggling with symptoms of anxiety or low mood
• Child and adolescent mental health service (CAMHS) - community mental health services for children and young people in Teesside
• Mental Health - North East and North Cumbria Healthier Together - mental health support and resources for young people

If someone is at immediate risk of suicide or injury through self-harm, treat it as an emergency and call 999.