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How to appeal your business rates

Appealing against Rateable Value

The Valuation Office Agency (VOA) values all business properties for business rates. The valuation is based on information the VOA holds about your property.

You can view and update this information on the find a business rates valuation page.

If the circumstances of the property have changed and you are unhappy with the rateable value the Valuation Office Agency has applied to your property, the Valuation Officer may alter the value.

You can contact the VOA using their online service.

Contact VOA

If you are unable to use the online service you can also contact the VOA on 03000 501 501.


Rating Advisers

Ratepayers do not have to be represented in discussions about their rateable value or their rates bill. Appeals against rateable values can be made free of charge.

If you consider an appeal, you need to seek professional advice. Before you employ a Rating Adviser, you should check that they have the necessary knowledge and expertise, as well as appropriate indemnity insurance. Take great care and, if necessary, seek further advice before entering into any contract

Members of the Royal Institution of Chartered Surveyors and the Institute of Revenues rating and Valuation are qualified and are regulated by rules of professional conduct designed to protect the public from misconduct.