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Services for adults explained

Are you eligible for help?

Every person's situation is unique and we carefully consider each request for support.  

If we think you may require care and support, you will be offered an assessment.

A Care Act assessment is an opportunity to talk through your circumstances and wellbeing with a care manager to identify your care and support needs. Together, we may consider aspects of your life that are causing you difficulty such as:

  • managing and maintaining nutrition 
  • maintaining personal hygiene 
  • maintaining toilet needs
  • being appropriately clothed
  • how to feel safe in your own home
  • maintaining a habitable home environment 
  • developing and maintaining family and other relationships
  • accessing and engaging in work
  • education or volunteering
  • making use of facilities in the community
  • carrying out caring responsibilities for a child

Through this assessment we will be able to work with you to determine whether you are eligible for care and support.

In order that our care services are provided fairly and to those in greatest need, we use the Care Act 2014 National Minimum Eligibility Threshold to determine who is eligible for support. Those risks and needs identified through the Care Act assessment process allow the amount and type of care and support individuals require, to be established. 

For further details, visit our Health and Social Care section.

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