SEND IASS - for parents and carers

We can support you to find and secure the right support for your child's needs.

An introduction video

The following video produced by The Council For Disabled Children (CDC) gives an overview of what our service can offer you.

We can help you with:

listening to and answering your SEND queries
supporting, preparation and advocacy for meetings
signposting you to relevant local and national services
informing you of your legal rights under SEN law
links to local support groups and forums
empowering you to make your own decisions with the information provided
disability discrimination cases
Education, health and care plans (EHCPs)
resolving disagreements including mediation and tribunals
understanding and filling in forms
writing letters and reports
ongoing confidential and impartial support via phone, email and face to face meetings

We have no formal referral process to allow ease of access for parents and carers.

You will contact us and provide the following details:

You can contact the Special Educational Needs and Disability Information, Advice and Support Service (SEND IASS) team by:

We are open Monday to Friday between 9am and 5pm.

We aim to respond to all enquiries within 7 to 10 working days.

Use the following links for further information on a range of topics for parents and carers of young people with SEND.

Find out everything you need to know about Education, Health and Care Plans (EHCPs).

How to collection information on local schools, questions you may want to ask about the schools and how to get more help with choosing.

How to request and prepare for a meeting about your child at their school or setting.

Advice on attending a meeting about your child at their school or setting including tips on questions that may be helpful to ask.

A quick overview of how we can help you and how to get in touch.