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SEND IASS - for young people

Information on useful organisations, how to have your voice heard and more.

An introduction video

The following video produced by The Council For Disabled Children (CDC) gives an overview of what our service can offer you.

What can we do for you? 

We can:

  • listen to and answer your special educations need and or disabilities (SEND) queries
  • understand and help fill in forms
  • writing letters and reports
  • provide support, preparation and advocacy for meetings
  • signpost to relevant local and national services
  • inform you of your legal rights under SEND law
  • help with disability discrimination cases
  • help with Education, Health and Care Plans (EHCPs)
  • resolve disagreements, including mediation and tribunals
  • provide links to local support groups and forums
  • empower you to make your own decisions with the information provided
  • provide ongoing confidential, impartial support via phone, email and face to face

How to make a referral to us

We have no formal referral process to allow ease of access for parents and carers. 

You will contact us and provide the following details:

  • parent and carer name and email or contact number
  • child's name
  • child's needs such as diagnoses
  • reasons for referral or outline of enquiry and what support you are hoping for

Contact us

You can contact the Special Educational Needs and Disability Information, Advice and Support Service (SEND IASS) team by:

We are open Monday to Friday between 9am and 5pm. 

We aim to respond to all enquiries within 7 to 10 working days.

Useful information

Use the following links for further information on a range of topics for young people with SEND.

SEND IASS - Education Health and Care Plans (EHCP) factsheet

Find out everything you need to know about Education, Health and Care Plans (EHCPs).

SEND IASS - Jargon buster factsheet

Help with words or phrases you may not understand relating to special educations needs and or disabilities.

SEND IASS - Special Educational Needs and Disability Information Advice and Support Service Leaflet

A quick overview of how we can help you and how to get in touch.

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