Garden waste collection service terms and conditions

• garden waste should be placed loose in your bin(s) - no plastic bags or compostable liners
• no side waste will be collected, i.e. no extra garden waste next to the bin or balanced on the lid
• we will only collect garden waste including grass cuttings, flowers, small sticks and twigs, loose leaves, shrub and hedge trimmings
• we cannot collect food waste, animal waste (pet litter/bedding including straw or hay), soil/compost or turf, bricks, stones or rubble, treated wood, flowerpots, fake grass, wire netting/fencing, garden furniture, garden toys, ash, compostable packaging or any other non-organic material from your garden. If you place these items in your bin, it will not be emptied until they have been removed
• contaminated bins will not be emptied. If a bin contains incorrect items, it is a resident's responsibility to remove them prior to the next collection. If the contamination continues, we may remove the bin(s). No refund will be given in these circumstances

Residents garden waste bin(s) must be used for garden waste from a property within the Borough. Commercial waste is excluded and should be removed by a private waste management company.