Traffic Signals Policy

Expected response times and actions associated with urgent and non-urgent faults are contained in the Agency Agreement, together with what constitutes urgent / non- urgent.

A protocol has also been developed for office hours and out of hours in the event of a prolonged failure at a traffic signal controlled junction. This includes contact details, lines of communication and a pre-determined temporary traffic management arrangement at key junctions. This will ensure that should an issue occur at one of the junctions, highway safety and traffic disruption is minimised. The protocol also involves collaborative working with external stakeholders including Northern Power Grid, Middlesbrough Signals and Premier Traffic Management.