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Data Subject Access Request (DSAR) Policy

Making a request

While you do not have to submit a request in writing, it is helpful if you do so that we receive all the information we need to be able to respond. All requests should be directed to the Information Governance Team.

You will be asked to provide the following information:

  • any names by which you have been known, your address and date of birth
  • a description of the information required - the more information you provide the better so that the information you require can be easily located and extracted
  • if you were at some point a child in the care of the Council, please provide as much information as possible,including any dates this relates to and names and addresses of foster carers or placements if you have them
  • evidence of identity - preferably a current form of photographic identification such as a driving licence or passport. If you do not have photographic ID, a recent proof of address or utility bill (within three months) will be acceptable
  • if the request is on behalf of another person, any names by which the subject has been known, their address and date of birth
  • if the request is on behalf of another person, their consent for the information to be shared or evidence of why consent is not required (capacity assessment, proof of parental responsibility, Power of Attorney etc.)
  • if the request relates to someone else's information who has passed away, evidence that you have the authority to request the information (proof that you are executor of their estate, Power of Attorney etc.)

Please tell us any additional support you will need to access the records so this can be discussed at the earliest opportunity.

To support your request you can submit an online DSAR form, however we do not insist on its use.

Requests will be acknowledged and you will be given a reference number which should be used for any future contact. If we require further information from you (e.g. photographic ID), we will contact you within three working days to request this.

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