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Household Support Fund (HSF)

The Government has announced an extension of the Household Support Fund to 31 March 2023.

The Council has been given £1.6million from the Department for Work and Pensions (DWP) to provide support to a wide range of low-income households who are most in need due to the rising cost of living.

The scheme is aimed at helping with energy costs and the rising cost of food, bills and other household costs.

Support will be staggered to help reach the Borough's most vulnerable households during the winter months.

Am I eligible for support?

The new Household Support Fund, extended to 31 March 2023, is being offered in the ways outlined below.

Support for all households in receipt of Council Tax Reduction

If you are eligible for Council Tax Reduction you will be contacted by us in January with a voucher, exchangeable for money, to be used to help pay energy costs. Vouchers worth £100 will be allocated to households with children and vouchers worth £55 will be allocated to households without children. You will be able to exchange these vouchers at any PayPoint outlet.

Support for care leavers

People aged 18 to 25 years who have left care will receive a voucher worth £75.

Support for people accessing the 'Back on Track' scheme

The funding will also be used to supplement the Council's Back on Track Scheme. This scheme provides support to vulnerable people in financial crisis. 

Support for food banks and community pantries

Starting in December, targeted support will be given to partner organisations who operate food banks and community food pantries.

I don't get Council Tax Reduction but I still need support. What can I do?

There will be discretionary payments of £350 per application available to low-income, energy paying households who do not receive Council Tax Reduction and do not benefit from the Government's Cost of Living support payments.

Households can check if they are eligible for this discretionary support to help pay their energy costs through our online application process, which will begin later this month.

You may be eligible for this payment if:

  • you live in the Borough of Stockton-on-Tees
  • your household does not get Council Tax Reduction 
  • no members of the household have received a Government Cost of Living Support payment any time this year 
  • you are liable to pay the household energy bills or prepayment meters
  • your total net weekly household income does not exceed £230 for a single person, £320 for a couple, or £510 for a family

Other cost of living help and support available

We want to make sure that you are aware of all the help and support available. Visit the Cost of Living Hub to access a 'one stop shop' with all of the support services available including energy saving schemes, welfare assistance, food banks as well as health, housing and employment advice.