Toggle menu

How to pay your Council Tax bill

Council Tax Online

Council Tax Online is a convenient and easy way to keep track of your Council Tax account. With a Council Tax Online account you can make payments, change your payment day for Direct Debits, amend your account details, see how much you owe and much more. The online process will show you how easy it is to manage your account online and get your bills electronically.

Sign into or register for a Council Tax Online account

Pay for it online

If you do not want to make a Council Tax Online account, you can also quickly and easily pay your bill online using the pay for it service.

Direct Debit

Direct Debit is the easiest way to pay your Council Tax and you can pick a payment date that suits you (1, 5, 15 or 28 of the month) and you can pay over 10 or 12 monthly instalments.

A Council Tax account allows you to set up a Direct Debit or change your instalments.

You can also use our Direct Debit online payment form to set up a Direct Debit or change your instalments, or pay your Council Tax or Business Rates online.

If you need help completing the form call 01642 397108 with your Council Tax account number and bank account details.

Online banking

You can pay using your own online banking facility with your bank or building society. Payments should be made to:

  • Stockton-on-Tees Borough Council
  • sort code: 55-61-00
  • account number: 07436998

Remember to quote your Council Tax number and allow 3 working days for payments to be credited to your account.

Payments over the phone

You can make a payment by phoning our 24-hour automated payment line on 0330 555 6780. You will need your Council Tax account number (located on the front of your bill) and your debit or credit card. Calls to this number are charged at a local rate.

By post

You can send a cheque, made payable to Stockton-on-Tees Borough Council, with your address and account number written on the back. If you would like a receipt please enclose a stamped-addressed envelope. Payments should be sent to:

Stockton-on-Tees Borough Council
PO Box 877
TS19 1JA

In person

The Councils cash office service has now closed. Visit the cash office closures webpage for more information including paying by cash at a Post Office or Payzone outlet.

Payments at the Post Office or Payzone outlet

To pay at a Post Office or Payzone outlet, you need a Council Tax bill with a barcode. Use our Council Tax contact us form and select the 'I want to tell you about something else option' to arrange for a barcode to be sent to you.

Find your nearest Post Office or Payzone at the Payzone website.

Invoices do not currently have payment bar codes on them, but we expect them to before the end of February.


Struggling to pay your bill?

If you're struggling to pay your Council Tax or you've missed a payment, please contact us as soon as possible on 01642 397108. We may be able to give you alternative payment arrangements and prevent further charges being made to your account.


How to apply for a refund

To apply for a refund you need an online account. Before you apply for a refund you need to log in and check to see if your account is in credit and if you are eligible to apply for a refund.