Trading Standards Service Performance Report 2023 to 2024
Supporting Reputable Businesses
- the service received almost 70 requests for business advice on specific Trading Standards issues such as civil law responsibilities, product safety, e-commerce and food labelling provisions
- to help protect the environment, new rules have come into force banning the supply of single-use plastic plates, bowls, trays, containers and cutlery. Guidance on the new rules have been drafted and sent out to over 400 local catering establishments
- officers have continued to advise local food establishments, about the rules requiring the provision of accurate allergen information at the point of sale. Over the past year, officers have carried out almost 190 visits to food outlets in the Borough and checks with regard to the control and management of allergens in food were made in 130 of these visits
- the service has continued to target rogue traders in order to help protect consumers and provide a level playing field for reputable businesses. In doing this, a joint investigation was carried out with the Regional Investigations Team, looking into the activities of a paving and home improvement business in Billingham. Both company directors were prosecuted in relation to substandard and incomplete paving and building work. One director was given an 8-month suspended prison sentence and ordered to do 240 hours of unpaid community work. Whilst the other director, with a previous conviction for similar offences in 2017, was jailed for 3 years and handed a Criminal Behaviour Order, banning her from working in the home maintenance trade for 8 years
Share this page
