Domestic energy efficiency service

We provide advice support and assistance to people who are:

• residents of Stockton-on-Tees
• living in own property or in private rented accommodation
• experiencing difficulty paying energy bills
• energy efficiency issues

What will the domestic energy efficiency officer do?

Initially to confirm eligibility for the service the domestic energy efficiency officer will carry out:

• an assessment of the households' current fuel consumption
• an assessment to determine if the household is experiencing energy efficiency issues at the property
• an assessment to determine if the household qualifies for third party grants (a financial assessment will also be carried out)

Advice on improving domestic fuel poverty will be offered to all who engage with the service where needed.

Energy efficiency solutions will only be pursued for residents confirmed to be residing with an energy need and qualify for third party grants:

• residents meeting the eligibility criteria will be supported with access to energy efficiency grants, identifying solution to bespoke issues
• small interventions via the home improvement agency handy person will be actioned (low-level DIY type work- draft excluders, low energy light bulb installation's for example)
• support residents to access grants via Warm Homes Healthy People partner organisations, this may include conducting an, energy performance certificates to confirm the properties performance rating to access grants
• the domestic energy efficiency officer may apply role specific skills such as completing property energy assessments, energy performance certificates, and thermal imagery assessment to pinpoint energy need at the address
• connect residents to the support needed to reduce fuel poverty in the household; referrals to Stockton and District Advice Information Service, the training and employment hub, housing services

What could be obtained?

Support to access grants to improve the energy efficiency of homes, grants could be obtained for the following:

• loft insulation
• pitched roof insulation
• flat roof insulation
• room in roof insulation
• cavity wall insulation
• external wall insulation
• internal wall insulation
• floor insulation (solid or suspended floors)
• air source heat pumps
• ground source heat pumps
• gas boilers
• electric boilers
• biomass boilers
• heating controls
• electric storage heaters
• solar PV panels
• draught proofing

How to apply

You can request help from the Domestic Energy Efficiency Service using our online form.

Request help from the Domestic Energy Efficiency Service

Contact

You contact the service by:

• phone: 01642 526904

• email: DEEO@stockton.gov.uk