Garden waste collection service terms and conditions

By paying for the service, you are accepting these terms and conditions

• all subscriptions are paid annually at the cost of £40 per annum, additional bins are charged at £25 per bin
• garden waste bins will be collected on a fortnightly basis over a 36-week period
• when subscribed online residents will be sent an e-mail reminder to re-subscribe to the next years service prior to commencement
• when subscribing via telephone, it is your responsibility to re-subscribe prior to the commencement of the next years' service
• failure to renew your subscription each year will result in the removal of your garden waste bin
• the council reserves the right to refuse an application for the garden waste collection service

Service eligibility criteria

The council will offer the service to properties that fulfil the following criteria:

• are situated within the boundary of Stockton-on-Tees
• the area/property must be accessible by a 26-tonne refuse collection vehicle. This includes being able to empty bins and manoeuvre the collection vehicle easily and safely. The service will not be offered to properties which are on our hard-to-reach round

The council reserves the right to decline an application where the council considers it not viable to do so within the current resources.