Penalty Policy in relation to relevant Letting Agency Legislation

The Government has published guidance for enforcement authorities in respect of the Tenant Fees Act 2019 - "Tenant Fees Act 2019: Statutory Guidance for Enforcement Authorities" and in respect of Client Money Protection requirements - "Mandatory Client Money Protection for Property Agents - Enforcement Guidance for Local Authorities".

This is statutory guidance to which enforcement authorities must have regard to when considering to impose a financial penalty. This statutory guidance recommends certain factors that an enforcement authority should take into account when deciding on the level of financial penalty to impose and further recommends that enforcement authorities develop and document their own Policy on determining the appropriate level of financial penalty in a particular case.