Energy advice helplines

Local energy advice helplines

Stockton District Advice and Information Service

Independent advice on how to reduce energy costs and keep a warm home.

Telephone: 01642 633877

Opening hours: Monday to Friday 9am to 5pm

Age UK Teesside

A personalised and free service to help people 65 and over to improve their lives and finances.

Telephone: 01642 805500

Opening hours: Monday to Friday 9am to 4.30pm

Middlesbrough Environment City

The Affordable Warmth Team provides free one to one energy advice on a range of areas.

Telephone: 0800 304 7084

Opening hours: Monday to Friday 9am to 5pm

Energy Affordability Helpline (Northern Powergrid in partnership with Citizens Advice)

Dedicated to help combat fuel poverty and provides advice and support to people experiencing difficulties with their energy costs.

Telephone: 0800 448 0721

Opening hours: Monday to Friday 9am to 5pm

National energy advice helplines

National Energy Action

Working to ensure everyone in England, Wales and Northern Ireland is warm and safe at home.

Telephone: 0800 304 7159

Opening hours: Monday to Friday 10am to 12pm

Energy Helpline

A price comparison advice service that is focussed on putting consumers first and ensuring that energy switching is swift, simple and hassle free.

Telephone: 0800 074 0745

Opening hours: Monday to Friday 9am to 8pm, Saturday and Sunday 9am to 5pm

Age UK Advice Line

Reliable and up to date information for older people and their families.

Telephone: 0800 678 1620

Opening hours: Monday to Sunday 8am to 7pm

Citizens Advice Consumer Helpline

Independent advice on how to reduce energy costs and keep a warm home.

Telephone: 0808 223 1133

Opening hours: Monday to Friday 9am to 5pm

Simple Energy Advice

Impartial and independent advice to help reduce energy bills, making your home warmer and greener.

Telephone: 0800 444 202

Opening hours: Monday to Friday 8am to 8pm, Saturday and Sunday 9am to 5pm